Last Updated: July 2026
At Savy Tech Solutions Ja, we are committed to providing fast, reliable, and secure delivery throughout Jamaica. Please read our shipping policy below before placing your order.
Order Processing
- Orders are processed during our normal business hours:
- Monday – Friday: 9:30 AM – 5:30 PM
- Saturday: 10:00 AM – 6:00 PM
- Orders placed outside business hours, on Sundays, or on public holidays will be processed on the next business day.
- Most orders are processed within 1–2 business days, depending on product availability and order volume.
Delivery Within Jamaica
We currently deliver islandwide across Jamaica.
Estimated delivery times:
- Kingston & St. Andrew: 1–2 business days
- St. Catherine: 1–2 business days
- Other Parishes: 2–5 business days
Delivery times are estimates and may vary due to weather conditions, courier delays, traffic, or other unforeseen circumstances.
Delivery Fees
Shipping charges are calculated at checkout based on:
- Delivery location
- Package size
- Weight
- Type of product
Promotional offers for free or discounted shipping may be available from time to time.
Order Tracking
Once your order has been dispatched, you may receive shipping updates by phone, email, or WhatsApp (where applicable).
If you have any questions regarding your shipment, please contact our customer service team.
Local Pickup
Customers may choose to collect their orders from our location.
Pickup Address
Shop 16 King Street
Linstead, St. Catherine
Jamaica
Customers will be notified when their order is ready for collection.
Please bring a valid photo ID and your order confirmation.
Custom & Personalized Products
Products that are custom-made, engraved, printed, or personalized require additional production time.
Estimated production time:
- 3–10 business days
Production time begins after:
- Payment has been confirmed
- Artwork has been approved (where applicable)
- All customization details have been received
Shipping time is separate from production time.
Delayed Shipments
While we strive to deliver every order on time, delays may occur due to:
- Severe weather
- Courier disruptions
- High seasonal demand
- Product availability
- Circumstances beyond our control
If a significant delay occurs, we will notify you as soon as possible.
Incorrect Shipping Information
Please ensure your delivery information is accurate before placing your order.
Savy Tech Solutions Ja is not responsible for delays or additional shipping charges resulting from incorrect or incomplete addresses provided by customers.
If an order must be re-shipped due to incorrect information, additional delivery charges may apply.
Damaged Packages
If your package arrives damaged:
- Take clear photos of the package and the product immediately.
- Contact us within 24 hours of receiving your order.
- Include your order number and photos when making your report.
We will investigate the matter and work to provide an appropriate solution.
Lost Packages
If your order appears to be lost during transit, please contact us promptly.
We will work directly with the courier to investigate the shipment before determining the appropriate resolution.
International Shipping
At this time, we primarily ship within Jamaica.
If you require international shipping, please contact us before placing your order so we can discuss available options and provide a shipping quotation.
Contact Us
If you have any questions regarding shipping or delivery, please contact us:
Savy Tech Solutions Ja
📍 Shop 16 King Street, Linstead, St. Catherine
📞 (876) 514-0717
Business Hours:
Monday–Friday: 9:30 AM – 5:30 PM
Saturday: 10:00 AM – 6:00 PM